Make sure you go through the tips listed above again. If the keyboard doesn’t work on another computer, it probably means the problem lies with the device itself. If the keyboard works perfectly on another computer, it probably means that there is some software conflict on your device or the ports are not functioning properly. If all the above tips hold, you should check if the keyboard is working on another computer or laptop. Solution 1: Troubleshooting if the Keyboard is not functioning There should not be interference of Radio Frequencies from other sources near your computer.It should be directly connected to the computer. The USB connection device should not be plugged into a USB root hub.The batteries in your wireless keyboard should not be depreciated and should be in a working condition.Make sure that the wireless receiver is correctly plugged into your computer in the correct port.
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